How Is Georgian Post Working during the Pandemic?

Today, the whole world is facing a common challenge, an invisible enemy called the new coronavirus (COVID-19). Governments of various countries worldwide are sparing no efforts to tackle the pandemic and bring the lives of their citizens back to a normal course. Due to the spread of the virus, tight quarantine restrictions have been imposed worldwide. Given the current developments, the majority of Georgian companies have switched their employees to a remote working regime to ensure their safety.

Despite the current restrictions imposed on air traffic to and from different countries, Georgian Post continues to operate actively and to perform its functions and duties.

At the same time, it ensures and protects the health and well-being of its employees and customers.

In accordance with the recommendations issued by the state and healthcare organizations, the company immediately took security measures and, simultaneously, continued to provide services to the public and private sector.

Georgian Post, as a company that values its social responsibility, and in order to prevent the spread of coronavirus, carried out disinfection works in all its service, postal exchange and sorting centers throughout Georgia, while employees were provided with protective equipment: disinfectant solutions, gloves, masks and protective shields. A number of employees were switched to remote jobs, while work schedules in service centers were reduced. In addition, the company provides home delivery without direct contact with the addressee.

Georgian Post is providing state services to citizens over the age of 70, who belong to the highest risk group, including delivering medicines, face masks and other basic necessities. In addition, children and adults with diabetes mellitus under the age of 18 are being given blood sugar (glucometer) test-sticks for use at home.

In addition, the Georgian Post offers new service to customers – ‘Home to Home.’

With the help of this new service, customers can send any type of dispatch throughout Georgia without leaving a house. One can use the service through the Georgian Post Call Center, on the basis of which a courier will carry out the order and ensure that the message is delivered to the appropriate addressee.

"Given the current situation in the country due to COVID-19 pandemic, we decided to create a service that would allow our customers to receive postal services without leaving a homeuse and, at the same time, follow the recommendation ‘Stay at home’ to prevent the spread of the virus,” said Levan Chikvaidze, General Director of the Georgian Post.

Detailed information about the "- Home to Home" service can be found on the website gpost.ge.

To benefit from the service, one can contact the Georgian Post Call Center: 264 96 49.

Georgia’s Minister of Economy and Sustainable Development, Natia Turnava, has thanked the company for its high social responsibility shown in these uncertain and challenging times.

"Given the developments caused by the COVID-19 pandemic, Georgian Post, as a responsible company, immediately took high security measures in order to prevent the risk of spreading the virus.

“Today, most postal workers have to do field work, which is necessary due to the nature of their activities and cannot be carried out remotely. The company offers home delivery without direct contact with the addressee, which is very important for the prevention of the spread of the virus.

“I would like to thank the employees of the Georgian Post for standing by the country and its fellow citizens at such an important time,” the Minister noted.

The Georgian Post represents a leading national postal operator that is mainly involved in providing the consumers with the universal postal services. The company is distinguished by a large selection of services and the widest network of service centers. Currently, 82 service centers of the Georgian Post operate throughout the country. The company is oriented on using modern technologies that allows it to provide its clients with as fast service as possible.

By Ana Dumbadze