Super Cup Ticketing Fiasco Leaves Fans Irate

Football fans had been planning to secure tickets this morning for the UEFA Super Cup match between Barcelona and Sevilla on August 11 at Dinamo Arena, Tbilisi but a crash in the ticketing system has meant that only 30 tickets have been sold so far.

Biletebi.ge, selected as exclusive sellers of 30,000 general sale tickets, have claimed that their website was hacked on the morning of June 22, leaving tens of thousands of fans from Georgia and beyond extremely disappointed. Tickets are only being sold online.

When the crash occurred, which many skeptics had anticipated due to the substantial worldwide interest in the game and the company’s relative inexperience in ticketing events of this scale, biletebi.ge posted “we are under attack” at around 10am.

Attempts to rectify the problem, which included closing the website to international traffic, have been unsuccessful with every update posted on biletebi.ge’s Facebook page being met with a growing level of animosity from the frustrated fans.

The latest message on the website states “Maximum number of concurrent sessions exceeded. Please try again later”. Many fans have spent an entire day clicking refresh and will be reluctant to vacate their computer screens until the system is revived. How long they’ll have to wait, is anyone’s guess.

22 June 2015 18:44